10 People You’ll Need to Hire to Help You Manage Your Properties

You’ve done it, taken a big leap, put your property on the rental market. The house is ready, looks good, and is going for top dollar in the market because it’s worth it. The applications are pouring in, and you’re feeling good about finding a good tenant.

Have you hired everyone you’re going to need to help maintain this property for you? Take a look at this list and make sure you find the best people for the job.


When there’s a big leak or a busted pipe, the tenants will call you. You need a professional who can fix the problem and make sure it stays fixed.


The lights go out. An outlet or two stopped working. Only a certified electrician should handle that kind of job or you may have to worry about a house fire.

General Contractor

When the roof needs repair, the handrail to the stairs is wobbly, and other parts of the property need fixing, a good general contractor will make sure everything’s fixed and up to code.

HVAC Service Team

The air conditioner/heating system must be serviced twice a year to make sure it continues to work properly. Tenants must have heat in the winter, and any Floridian knows, no air conditioning in the summer is brutal. Plus, if you do need a repair, it’s better to have someone you trust who can take care of the problem.

Lawn and Landscape Crew

Have a certain standard you want your lawn to meet? Did you promise lawn maintenance as an amenity? Start looking around and narrow it down to the best crew you can find at a reasonable price.

Pest Control

Termites, ants, and other bugs can ruin your property and bring down the quality of living in (and value of) your rental. Routine pest control is a must. When there’s an infestation, you’ll be grateful for your pest control company.

Pool Maintenance Crew

The day-to-day cleaning of the pool may be up to your tenants but when the pump breaks or the chemicals need to be adjusted to keep it safe, you’ll need to call the pool company.

Bill Collector

Got a tenant who still won’t pay the rent? Hire a bill collector who will hound them (legally) until you can go through the eviction process.


You need an accountant to help you keep up with how much income you’re receiving from your tenants, your expenses for property maintenance, repair, and upkeep, and who’s paid and who hasn’t.


Don’t buy a blank lease from an office supply store. Certain clauses may not be included that you really want – no pets, no smoking, etc. Instead, you’ll need an attorney who can write up a lease that fits what you want and stays within the law so that if your tenant violates the lease, you’ve got a leg to stand on in court.

That’s a lot of people to interview, compare, and ultimately hire. It’s also a lot of money to pay each month for their services. If you have more than one rental property, your costs will be higher. Of course, you could always hire a property management team like the one at ERA American Real Estate. We’ve got the contacts and the vendors, and our attorneys have already looked over our lease agreements. You can focus on what matters – growing your investment income.

What Renters Care About Most

High quality tenants take care of their home, pay their rent on time, and help you achieve your financial goals. Wouldn’t it be great if you could make sure that your rental property catered to those types of tenants and attracted long-term renters?

At the end of August, Buildium, a property management system for real estate professionals, released its first-ever survey of tenants, the 2016 American Renters Survey. It was conducted in June 2016, and 900 tenants participated. The results are worth paying attention to if you want to know what renters are looking for and how to make your property competitive.

Online Payment Options

We can pay for almost anything online these days – taxes, driver’s license renewal, insurance, and even our groceries. It should come as no surprise that your renters want to pay their rent online, too. The survey showed that 37 percent of tenants currently use online payment systems, but 50 percent don’t have that option. Overall 59 percent of tenants surveyed said they want to be able to pay their rent online.

Online payments take the hassle out of remembering to write a check and drop it off or mail it in. Payment portals can also reduce the amount of late payments you receive. If you work with a property management company, make sure they have this option for your tenants.

Good Neighborhoods

Buyers aren’t the only people who care about the neighborhood they live in. Over 70 percent of renters said that location and neighborhood are a major factor in deciding where to live. Many times, they’re raising families or want to some day and knowing they have access to a safe place to live and good schools is important.

The amount of rent you can get for your property isn’t just based on the condition or size of the home. Where the property located is also important. If you’re looking for rental properties to invest in, make sure you choose properties in established neighborhoods or up-and-coming neighborhoods so you’re offering rentals that good tenants want.

Amenities Included in the Rent

Tenants are willing to pay more in their rent if amenities are already included. Internet, water, and an in-unit washer and dryer are just a few of the amenities tenants mentioned in the survey. They also appreciated the walkability of a neighborhood, pet-friendly properties, green spaces or a yard, and recycling options. Most of those surveyed already had access to those amenities, but they said they’d be willing to pay higher rent for access to a fitness center, pool, more storage space, and security access to the neighborhood or property.

Of course, you probably can’t put in a pool or add a storage shed to your rental property simply to increase the rent price. But keep these things in mind when you’re looking for ways to improve your property in between tenants and for added incentives to lure good tenants.

Giving tenants options for easy payment, making sure they have a good neighborhood to live in, and offering amenities that make the property more attractive are excellent ways to attract the kind of renter you want over the long-term. Good tenants pay on-time and stay in properties longer while also taking care of the rental. Give them what they want, and you’ll be rewarded with better tenants and less stress.